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Netflix, Prime Video & Google Movies not working

 
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Johneames


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MessagePosté le: Lun 20 Nov - 11:05 (2017)    Sujet du message: Netflix, Prime Video & Google Movies not working Répondre en citant

Has anyone had any problems with these apps working?


I have a random problem where something happens and I can't get these apps to work.


Netflix - just stays on the loading screen when the logo.I've seen the attached message once appear from the Netflix app.


Prime video - app just has the loading circle


Google Movies - app loads ok and you can navigate around but can't play a movie. Click play and a blank screen shows.


The only thing which fixes this is a phone restart. I have a unlocked UK S8 on the stock firmware.


I have spoken to Samsung support on Twitter but basically they recommended a soft reset which doesn't seem to fix it long term.






Please help....




I didn't find the right solution from the Internet.
References
https://forums.androidcentral.com/samsung-galaxy-s8-and-s8-plus/848318-netflix-prime-video-google-movies-not-working.html



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