Inscrit le: 04 Oct 2017
|Posté le: Lun 20 Nov - 11:05 (2017) Sujet du message: Netflix, Prime Video & Google Movies not working
|Has anyone had any problems with these apps working?
I have a random problem where something happens and I can't get these apps to work.
Netflix - just stays on the loading screen when the logo.I've seen the attached message once appear from the Netflix app.
Prime video - app just has the loading circle
Google Movies - app loads ok and you can navigate around but can't play a movie. Click play and a blank screen shows.
The only thing which fixes this is a phone restart. I have a unlocked UK S8 on the stock firmware.
I have spoken to Samsung support on Twitter but basically they recommended a soft reset which doesn't seem to fix it long term.
I didn't find the right solution from the Internet.
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